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“I’m Not Trying to Be Difficult”: Drew Nieporent Reflects on Four Decades in Hospitality

7 Minute read

KA: As a former chef and restaurateur, I realized that this is the most amazing resource for someone early on in their hospitality career. This should be required reading for anyone entering the restaurant industry, front or back of house. Was there any intention that this memoir would be a resource like this?

DN: Jamie thought she was writing something like Setting the Table by Danny Meyer. She pushed me. I don’t want to tell people what to do. I just want to tell my story. It’s to her credit that she put in these nuggets, but I’m not a preacher. There are all these guys now talking about hospitality and that’s not for me.

KA: So she distilled your memories into these lessons.

DN: I want to walk the walk, talk the talk when I have to, but I couldn’t get up there and articulate how you can be nice to a customer because I can be nasty to a customer if I want to.

When you’re a restaurateur, you’re like a director of movies. You can do several movies, you don’t have to do just one. A chef’s vision can be just to do one.

I always get the cliched questions of what would you tell a young person going into the business now? I did it because I grew up in it.

KA: I’m dying to know—in the book you wrote that after David Bouley custom-built a rotisserie at Montrachet and you received a cord of firewood—800 logs—what happened to all that firewood?

DN: I think it’s probably still there.

KA: What?

DN: I remember that night of the firewood like it was yesterday, but it was forty years ago. It was the NCAA Championships. Villanova was playing. And David shows up with all this wood. We didn’t have a basement at Montrachet but we had a staircase where the changing room was, which was like a closet and we put all this wood in there and I missed the game, which you couldn’t even tape back then. Every fire engine in New York City showed up because the exhaust couldn’t pull the smoke out of the air.

And the wood stayed there for years. I’m sure when we did Corton, twenty-two years later that they probably moved it.

KA: Has anyone contacted you objecting to how they were portrayed in the book?

DN: One dead person.

When I first wrote the book, my wife said, “You’re really tough on Bouley.” I said, “What do you want me to do? That’s what I lived.” We eased up, cleaned up some stuff, and then David died.

My wife read it again and said, “You’re still too hard on Bouley.” I said, “But he’s dead!”

Then I got an Instagram DM from David’s account—his wife, she’s terrific and it went something like “I hear the book’s coming out and maybe you should rethink what you wrote about Bouley.” But I had just done a podcast about who was the most important person in your career. I could have named anyone, but I named David Bouley. David was a very complicated guy, as are most chefs.

KA: Over the years, has it gotten easier when it comes to reading your reviews? Do you still react as viscerally?

DN: It never gets easier. I take everything personally.

KA: You described some pretty horrifying story, peeing into the dregs of a bottle of wine and getting punched in the face. Is restaurant life for you still like that?

DN: You read the book.

KA: Of course I read the book.

DN: I’ve been interviewed several times now and everyone purports to read the book but nobody has read the book.

Anyway, when you have a restaurant that drives so much volume, there’s going to be something ridiculous. We just had an incident the other day. A customer came in as we closed for lunch and transitioned to dinner. One of their children had been stung by a bee and they asked to sit down. And for whatever reason, the hostess did not treat the customer as they wanted to be treated and they became unbelievably abusive.

There’s always something. There’s always some catastrophic, crazy thing. It doesn’t matter how many restaurants you open.

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