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John and Karen Shields

Credit: Galdones Photography

Pursuing a Star Takes Focus. Keeping Three? That Takes a Team.

15 Minute read

Creating Memorable Experiences & Guest Focus

In a city full of standout restaurants, Shields believes what sets Smyth apart is its ability to create lasting memories. “When you leave this restaurant, you’re going to remember a few things,” he says. “And that means something. Down the road, you’re still thinking about Smyth.”

At its core, his mission is simple: make people happy. For Shields, hospitality isn’t just about precision—it’s about presence. He knows that achieving three stars is a milestone, but maintaining them requires relentless commitment. “We run a never-ending, always-tweaking Broadway show,” he says. “We have a group of actors that is awesome and really talented.”

That mentality shapes everything at Smyth, from the kitchen to the dining room. It keeps the team focused, growing, and united in delivering the best possible guest experience—something Shields credits to his time at Trotter’s. “What we’re really great at now is caring about the guests,” he says. “I really do care about them. I don’t want to lose the stars, sure, but it’s about a responsibility. They trust in me, and I want to make sure I give them something great.”

Ingredient Innovation & Kitchen Curiosity

Sourcing the best seasonal ingredients has always been a priority for Shields, whether from trusted local farmers or cultivated in-house. Over time, that commitment evolved into something deeper: a kitchen that functions as both a greenhouse and a lab.

At Smyth, the team sprouts their own grains—a practice Shields and Karen began at Town House—runs a robust fermentation program, infuses more than 20 types of vinegar, crafts house-made cacao nibs, and even grows fig leaf to produce an aromatic oil used in place of basil. “It’s a huge process,” he says. “The reward is the guests have something they’ve never had before, and the team is inspired to do something they’ve never done before.”

That process fuels the restaurant’s energy. Shields believes the kitchen is “alive” because the team brings relentless curiosity to everything they do. “What makes it alive is the constant curiosity among people who work here and never settle for anything,” he says. “And that’s why we do sprouts. There’s no simple answer to anything. But at my age, I’m still inspired to cook and be curious.”

For Shields, creativity isn’t abstract—it’s earned. “If you’re going to be creative, you have to have life experience,” he explains. “You have to live life, travel, eat in other restaurants. It’s all of it. I’ve been doing this now for like 25 years. You see a lot and travel a lot. The hard work over time starts to build a catalog in the back of your mind.”

Legacy & the Next Generation

With the Shieldses now ranked number 16 on Robb Report’s list of the most powerful people in American fine dining—and Smyth sitting at number 90 on The World’s 50 Best Restaurants list—John Shields feels both validation and responsibility. “We toast to it. It’s amazing,” he says. “It builds our confidence and keeps pushing us to learn more. The hat never gets hung on the hook. I keep exploring and figuring out what to do next.”

But accolades aren’t what drive him—it’s the people around him. “Sure, being 16—I can’t believe it,” he says. “But then I go, ‘Wow, I have a real responsibility,’ and I turn it to the generation below me. I have to be better for them. It does nothing for my own personal ego. But the other folks are counting on me to be better.”

In an industry that often celebrates fireworks and ego, Shields has built something quieter but more lasting: a restaurant rooted in hospitality, curiosity, and consistency. One that creates memories, nurtures talent, and proves that greatness isn’t just earned—it’s sustained. That’s a recipe for three stars that won’t fade anytime soon.

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