As if restaurants needed another reason to complain about Yelp, the company is once in hot water after being called out by the restaurant community after they launched a series of relief funds in partnership with GoFundMe without permission from the restaurants they were raising funds for.
However well-meaning the intention of the fundraising programme is, Yelp and GoFundMe announced plans to match $1 million of the donations generated and Intuit Quickbooks also pledged $500,000, restaurateurs were not consulted about their inclusion in the scheme.
Of course, Yelp’s whole profitability depends on there being a thriving restaurant eco-system upon which to feed, so while the charity initiative may be dressed up as altruistic, it serves their interests also.
Nick Kokonas, co-owner of Chicago’s Alinea restaurant group, said he was “beyond angry” to find a Yelp-linked GoFundMe for one of his businesses, St. Clair Supper Club.
“Our customers think that we are asking for charity for our workers. We are not. We are working hard to provide for them by selling food-to-go, and will participate in the government programs being crafted for hospitality workers.”
“I truly cannot believe that Yelp and GoFundMe thought this was a good idea,” Kokonas says. “It’s the worst kind of fake stewardship in a crisis, crafted to look like charity but really taking advantage of a horrific situation.”
Yelp is not the only restaurant tech platform to come under criticism with this type of unilateral action. Grubhub recently came under criticism for a ‘growth hack’ which created pages for restaurants on its platform without their permission.
Dal is one of those recipes that goes all the way back to the Indus Valley Civilisation. Unlike dishes such as biryani, brought to India by the Moghuls, it is one of those foods that has always been there. It is therefore a building block of Indian culture.
World Whisky Day is the perfect excuse to raise a glass of the spirit and savour its character and flavour. But there's a lot more to whisky than hot toddies and cocktails - it makes a great ingredient, adding punch and flavour to your cooking.
Our quick and easy cast-iron skillet pizza recipe is adaptable and straightforward. If you have a favourite sauce or topping, feel free to sub it in to make your very own version of the perfect cast-iron skillet pizza. Take a look.
In the North Atlantic, near Canada's eaternmost point, Fair Island is haunted by the the struggles past, but finding a new future. Kaja Sajovic visited the people that still fish, hunt, cook and live on the island.
As Scotland's restaurants prepare to reopen with restrictions, the country's foremost chef, Tom Kitchin, says 'enough is enough' and demands that restaurants be allowed to open fully. Here's the full story.
The photo of Camilla Moccia, bent over in despair over the closure of her trattoria, has gone viral in Italy as a symbol of the suffering faced by those across the hospitality industry. Here she speaks to Fine Dining Lovers about the photo and her plight.
With a $1.9 trillion stimulus package winning final approval in Congress, what are the implications for the restaurant industry going forward? Will the Biden-Harris administration help the sector to rebound in the wake of the pandemic, or will restaurants continue to struggle? Andrew Friedman investigates.