Michelin-star chef Tom Kerridge has slammed 27 diners for booking to eat at his Corinthia Hotel restaurant in central London on Saturday, and then failing to show up.
In an irate post on Instagram, he lambasted their “selfish” behaviour for putting hospitality sector jobs at risk, saying "This industry, like many others, is on the verge of collapse.”
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To the 27 people that booked @kerridgesbandg and then failed to turn up on a Saturday night..... This industry, like many others is on the verge of collapse. Your behaviour is disgraceful, shortsighted and down right unhelpful..... all of you “no shows” in all restaurants up and down the country are adding to the issues already being faced.... YOU are putting peoples jobs more at risk..... we put staff levels to the number of covers booked and when you fail to turn up, it now costs us, which in turn will force very uncomfortable and hard decisions about staffing levels. You are the worst kind of guest, and that is “selfish”. I hope you have good look at yourselves...
A post shared by Tom Kerridge (@cheftomkerridge) on
"Your behaviour is disgraceful, short-sighted and downright unhelpful. YOU are putting people's jobs more at risk.
"You are the worst kind of guest, and that is 'selfish'. I hope you have [a] good look at yourselves..."
Restaurants are already operating at reduced capacity after suffering months without revenue due to the coronavirus lockdowns, and the quiet period at the start of the year. At a time when restaurants need every available table occupied in order to make reopening viable, no-shows are a no-go.
Even before the coronavirus crisis hit, no-shows have been a particular bone of contention for chefs, including Matt Orlando of Amass in Copenhagen, who wrote an impassioned open letter to no-show diners. Non-refundable deposits and even payment-in-full in advance have been touted as possible solutions.