When it comes to working in the hospitality industry, servers and chefs are working at the coal face of customer satisfaction. But trying to please customers on a daily basis, operating by the mantra (or trying to), "the customer is always right" is no easy task.
Whether bending over to accommodate bespoke requests, genuine allergy, and food intolerances or simply respond to food hang-ups and neuroses, it can be a daily battle to get it right.
From pink food allergies to whole fried lemons, here are some of the most bizarre food orders and customer complaints we've come across yet, shared by servers and chefs over at Reddit.
A deep-fried lemon. Whole, unpeeled.
I had an order coming in that said a woman was allergic to anything that is pink.
A man sent back his plate because his hash browns were too hot. Like dude, just wait a little bit.
"I'll have a cold grilled cheese please" -so, uncooked? "no, cook it, just serve it cold"
Had a lady order our filet mignon, when it was brought out to her she said with disgust that she had ordered the filet, not a steak. She proceeded to argue that a filet mignon was a type of baked potato rather than a steak.
I worked at as a server at a ritzy country club on cape cod and this women once brought in a paint chip and told me she wanted her cosmopolitan to be the exact same color as her pink paint chip
As a waiter at a coastal restaurant, we occasionally had dolphins come in the harbor right to where people would eat. These two old ladies came in and before they placed their orders, demanded I release the dolphins for their amusement.
I once had a guy order a half rack of ribs with no bones.
The sirloin sounds good, but is it available in turkey?
I used to work at Whole Foods as a juicer and this one guy would come in everyday and order 12 ounces of garlic juice to go (which is like 20 dollars btw)..
"Hi, I'd like plain smoked salmon, but hold the smoke, and can you substitute the salmon for a 24 oz. porterhouse steak with blue cheese crumble and a lobster tail on the side?"
Vegetarian pizza with no sauce, cheese on the side in a zip lock bag, to go.
I had a woman ask me to microwave a milkshake she ordered. She claimed she was allergic to cold things. Is this even possible?
One vegetarian meat lover pizza please
A club sandwich with no bread and a salad with 4 french fries on the side.
I had someone send back a salad because "it's not festive enough".
I once had a lady order a pasta dish that is generally made with rigatoni. However, she requested the rigatoni be substituted with angel hair pasta instead because she was allergic to it...